Quality Manager – Scotia, NY

Latham Pool Products is the leading manufacturer of inground residential swimming pools and components in North America. Homeowners from coast to coast enjoy the full benefits of pool ownership thanks to innovative Latham products. 

Quality Manager

Regular Full-Time, Scotia, NY, US

To apply please send resumes to: [email protected]

Primary Role: 

Perform the role of QA Manager in the case that a supervisor is not resident. Manage QA performance to budget, staffing, and KPI’s. Work with peer BU QA Managers to drive continuous improvement within the inspection standards, instruction, methods and tooling. 

Duties and Responsibilities:

  1. Produce and submit daily, weekly and monthly Quality reports.
  2. Conduct a monthly Quality meeting with all shifts.
  3. Ensure daily audits and shift audits are conducted as prescribed.
  4. Liaison with all departments relating to returns and customer complaints.
  5. Work with all departments in the formulation of written procedures.
  6. Continuously review the Quality Inspection process and submit suggestions to the operational & quality leaders.
  7. Ensure the following are conducted in an accurate and timely manner: 1) incoming audits, 2) RMA’s processed in 24 hours or less, 3) defective material returns, 4) material evaluations (MERF)
  8. Work in conjunction with the Plant Manager regarding Quality Inspector manpower planning.
  9. Identify problems, initiate corrective actions and follow up to completion.
  10. Plan, control, supervise and ensure proper training and staffing of Quality Team on all shifts.
  11. Maintain a good working knowledge of all departments and processes, and be involved with the plant’s Continuous Improvement teams.
  12. Observe and champion all company safety rules.
  13. Must maintain a professional attitude and appearance and work as a team player.
  14. Maintain excellent attendance and must be available to work split shifts on occasion
  15. Facilitate/support structured problem solving activities, ensuring root cause identification is databased and corrective actions are validated and controlled.
  16. Engage with customers on quality issues and relationship management.
  17. Escalate adverse quality trends to corporate leadership.
  18. Facilitate/support the development of the annual BU defect reduction project roadmap and participate on project teams as appropriate.
  19. Team with the Plant Manager & site engineering to ensure all site KPIs are managed and attained.

Qualifications:

  • Associate’s degree required, Bachelor’s degree preferred or the equivalent working knowledge.
  • 7 years’ of experience in Quality Management 
  • Lean Six Sigma Green Belt Certification
  • Must know how to use various measuring instruments.
  • Excellent communication skills, verbal and written.
  • Strong computer skills, including Outlook, Word, and Excel (including spreadsheets/databases).

To apply please send resumes to: [email protected]